Reference

Our Terms, Your Account Rights

Everything that governs your relationship with 9999wan — from account conditions to how your data is handled — is set out here. Access to our platform depends on local law and is available only in eligible regions.

Account TermsPrivacy PolicyCookie UseData RetentionJurisdiction Notice
9999wan Our Terms, Your Account Rights
HOW WE HANDLE DATA

Account Security and Data Practices

We apply encryption to data in transit and at rest. Your account credentials, linked JazzCash or Easypaisa numbers, and transaction records are not shared beyond what is needed to process your requests or meet applicable rules.

Data Encryption All data exchanged between your device and our servers is encrypted. This covers login, wallet linking and any personal details you submit during account setup.
Cookie Policy We use cookies to keep your session active and to understand which parts of the lobby you use most. You can manage cookie preferences through your browser settings.
Retention and Deletion Account data is kept while your account is open and for a defined period after closure. Submit a deletion request through email or the account portal and we will process it within the timeframe our policy sets.
Who to Contact For data correction, access requests or policy disputes, contact support via live chat or email. Written requests receive a written response so you have a clear record.
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how your data is stored, want to request a copy of what we hold, or need to raise a concern about how your account terms have been applied, our support team handles those requests directly. Use the channel that works for you.

Live Chat Start a chat from any page on the site. Describe your legal or data query and our team will confirm receipt and next steps.
Email Support Send a written request to our support address for data access, correction or deletion queries. We respond to policy requests in writing.
Account Portal Log into your account, go to Settings, and submit a formal request under the Help section. This creates a tracked ticket for your legal query.

Your Legal and Policy Questions

These are the questions we get most often about our terms, your data rights and how account conditions are applied. If your question is not covered here, our support team can give you a direct answer.

Access depends on local law and eligible regions. If the platform is accessible where you are, the terms on this page apply to your account from the moment you register.

We collect the details you provide during registration — name, contact information, and the wallet or payment method you link, such as your JazzCash or Easypaisa number. We use this to operate your account.

Yes. Submit a written request via email or through the Help section in your account portal. We will confirm receipt and provide the information within the timeframe set in our privacy policy.

Send a deletion request to our support email or raise a ticket through your account settings. We process deletion requests after verifying your identity, and we confirm once it is complete.

We do not sell payment details to third parties. Wallet identifiers like your Raast ID are used only to process and verify transactions you initiate directly.

We retain your account data for a defined period after closure as required by applicable rules, then delete it. You can ask about the exact retention period via our support email.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.